Privacy Policy
Last updated: May 6, 2026
Introduction
Rojo Car Wash respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through our website, forms, landing pages, customer communications, and related services.
Information We Collect
We may collect information you provide directly to us, including your name, email address, phone number, vehicle or membership-related information, location preferences, and messages submitted through our forms.
We may also collect basic website usage information, such as pages visited, browser type, device information, referring pages, and general analytics data.
Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, and similar tracking technologies to help operate the website, understand visitor activity, improve user experience, measure marketing performance, and deliver relevant advertising.
These technologies may collect information such as browser type, device information, IP address, pages visited, referring pages, date and time of visit, and interactions with our website.
You can control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
How We Use Information
Rojo Car Wash may use the information we collect to:
- Respond to customer inquiries
- Provide information about our services
- Process or support membership-related requests
- Send promotional offers when permitted
- Send service updates and operational alerts
- Improve our website, marketing, and customer experience
- Maintain records of customer communication and consent
SMS/Text Messaging
If you provide your mobile phone number and opt in to receive text messages from Rojo Car Wash, we may send recurring SMS messages about promotions, membership offers, service updates, free wash events, and operational alerts. You can opt in on our SMS Updates page.
Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP. For help, reply HELP.
Consent to receive text messages is not a condition of purchase.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes.
How We Share Information
Rojo Car Wash does not sell, rent, or share mobile phone numbers or SMS opt-in consent with third parties or affiliates for marketing or promotional purposes.
We may share information with trusted service providers who help us operate our website, manage customer communications, provide marketing tools, process requests, or support business operations. These service providers are only authorized to use information as needed to provide services to Rojo Car Wash.
We may also disclose information if required by law, regulation, legal process, or to protect the rights, safety, or property of Rojo Car Wash, our customers, or others.
Data Security
We use reasonable administrative, technical, and organizational safeguards to help protect the information we collect. No method of transmission or storage is completely secure, but we take steps to protect customer information from unauthorized access or misuse.
Your Choices
You may opt out of SMS messages at any time by replying STOP. You may request help by replying HELP.
You may contact us to update your information or request that we remove your information from our marketing lists.
Contact Us
If you have questions about this Privacy Policy or how your information is used, contact Rojo Car Wash through the contact information listed on this website.