Contact us
Have a specific question or request? Check out our list of FAQs. Still need help? Fill out the form below, and our team will get back to you as soon as possible.
FAQ
General Qs
What are your hours of operation?
We have many RoJo Car Wash locations to serve you. Click here to find RoJo Car Wash to see hours and site information.
Do you have single washes?
Our car washes offer single washes for our express tunnel and self-serve bays at select locations. Select your location to see pricing and specials.
Do you take credit cards?
All of our services and locations accept credit cards. For easier access to payments and perks at our 24/7 self-serve bays, please download our app here.
Membership Qs
How do I go unlimited?
We offer our unlimited memberships on-site or on the web. Please download our RoJo Car Wash app and sign up today!
What are the perks of an unlimited membership?
Our unlimited memberships can be used at any of our RoJo Car Wash express tunnels. They save time and money with one low monthly payment and quick membership identification to get your car clean and on your way.
How does it work?
Once you sign up for the membership, you will be charged monthly on the anniversary date of the membership purchase on the card you paid with. Each month, your card will be charged for the agreed upon unlimited membership price. Memberships will pay for themselves after 2 washes, making regular car washing part of your weekly routine.
Can I cancel at any time?
To cancel, please visit us online and complete the form here.
When entering your license plate number, please include a hyphen followed by your state code.
Example: ABC123-MA
Or use your RoJo Car Wash mobile app and follow the instructions on membership cancellation. Memberships may also be canceled in person or by contacting the original signup location.
What do I do if my plan won’t read?
Our plate readers are not 100% accurate. If you have stacked letters or custom plates, they might not read correctly. If you experience frequent plate reading issues, please ask our team members about getting a FastPass tag assigned to your vehicle instead.
Can I use my membership at all
RoJo locations?
Yes, our customers can use their unlimited membership at any RoJo location. If you have a Touchless Wash membership (available at our Rte 1 Norwood location) you may use that membership at any locations soft wash tunnel wash, as well.